Evan Kilkus Resume

EVAN LUDWIG-KILKUS

Headlands Drive l Napa, CA  94558

OBJECTIVE

To work with a team to create the best guest experience that Lake Berryessa has to offer, and have the opportunity to meet and exceed guest, employee, and company expectations.

EDUCATION

B.S. Hospitality & Tourism Management, San Francisco State University, May 2014

EXPERIENCE

EK Aerial Photography, 2014 to 2020, Napa, CA

Independent Contractor, Destination/Outdoor Sports Videos                         

- Produced YouTube video series for The Lake Berryessa News that, by design, went viral regionally and around the world, with more than 32 million views on Youtube, and CBS This Morning and other media using my footage.  This resulted in tens of thousands of extra visitors to the lake during the last 3 years.

- Created well-received destination videos for the Lake County Chamber of Commerce, and many others.

Berryessa Highlands Fire Safe Council, 2011 to 2020, Napa, CA

Volunteer Project Coordinator                                                                        

- Awarded $170,000 in grants, managed $600,000 of defensible space work on 200 acres.

- Managed more than 18,000 manhours of labor cutting and burning 5+ miles of perimeter around 350 homes.

- Created and distributed information to more than 1,000 residents while maintaining 100% satisfaction.

Built positive relationships with CALFire/Napa County Fire, Napa Board of Supervisors, Bureau of Reclamation, Napa County Roads, Napa Berryessa Resort Improvement District.

Lake Berryessa Boat & Jet Ski Rental at Markley Cove Resort, 2008 & 2010 to 2013, Napa, CA

Manager & Lead Vacation Specialist                                                              

-  Designed and implemented employee operating manual, re-wrote customer training speeches, trained new staff. 

- Created/updated all forms to improve efficiency and customer service.

- Created Constant Contact and Facebook accounts, managed marketing campaigns and discount rates.

- Planned 100+ VIP and group vacations for groups of 25-75 people.

 American Income Life Insurance Company, 2009Concord, CA

Life Insurance Salesperson/Union Benefits Distributor                                      

- Learned sales and customer service techniques.

Pacific Coast Entertainment, LLC, 2004 to 2007Napa, CA

Owner                                                                                                               

- Created, organized, and promoted 40 Personal Watercraft (jet ski) races and events on 11 California waterways   for up to 160 participants with a staff of 25-35 part time employees plus volunteers.

- Developed both a Nor Cal & West Coast tour with individual event schedules, budgets, logistical procedures, and created all websites, e-mails, and mailers.

Steele Park Resort, 1998 to 2004, Napa, CA

Boat Repair Office Manager, Restaurant Host, Boat Rental Helper, Front Gate          

- Developed forms and systems to improve boat repair office efficiency.

- Worked with a new manager/chef through re-launch of restaurant, trained staff on POS.

 PERSONAL SKILLS

Landscape Design, Land & Trail Development, Land Management, Wildfire Planning, Photography

pKilkus@gmail.com                       © Peter Kilkus 2020